Template B — Casual / Zero-Hours Worker Agreement

Status: Draft for Zoe's review. Do not issue to staff before sign-off. Applies to: Evening Packers, Weekend Cleaners, Visiting/Stage/Temp roles, and any other staff with no guaranteed hours.

This is not an employment contract. It is a casual worker agreement creating a "worker" relationship under section 230(3)(b) of the Employment Rights Act 1996.

CASUAL WORKER AGREEMENT

Between: Wild Hearth Bakery Limited, company number SC543706, registered office 42 Comrie Street, Crieff, Perth and Kinross, PH7 4AX, principal place of business 15A Cultybraggan Camp, Comrie, Crieff PH6 2AB ("the Company")

and: {{first_name}} {{last_name}} of {{address}} ("the Worker")

1. Status and nature of relationship

1.1 You are engaged as a casual worker, not an employee. 1.2 There is no obligation on the Company to offer you any work, and no obligation on you to accept any work that is offered. There is no mutuality of obligation between the Company and you between assignments. 1.3 Each shift you accept is a separate engagement. The Company is not your employer between shifts. 1.4 This agreement creates no expectation of continuous employment or guaranteed minimum hours.

2. Role

2.1 When you accept work, you will perform the role of {{job_title}}, reporting to {{reports_to}}. 2.2 Work is offered shift-by-shift, usually by SMS or BrightHR notification. 2.3 You may decline any offer without giving a reason and without consequence.

3. Place of work

3.1 Work is performed at {{location}} or other Company premises as offered.

4. Pay

4.1 You are paid £{{rate}} per hour for hours worked, monthly by BACS, less PAYE and National Insurance. 4.2 Pay is calculated on actual hours worked per shift, recorded by the Company's timekeeping system. 4.3 Minimum call-out payment. If you are asked to attend a shift at short notice (an "ad-hoc" or emergency call-out, including last-minute cover), you are paid a minimum of 3 hours at your normal hourly rate for that attendance, even if the actual work takes less. 4.4 Premium pay on Sundays and bank holidays. Hours worked on a Sunday or a recognised English or Scottish bank holiday are paid at 1.5 times your normal hourly rate.

5. Holiday pay

5.1 You accrue holiday pay at 12.07% of hours worked, in line with the Working Time Regulations as amended in 2024 for irregular-hours workers. 5.2 Accrued holiday pay is paid as you accrue it, itemised on each payslip, unless you elect to take time off in lieu by prior agreement.

6. Sick pay

6.1 Statutory Sick Pay (SSP) only, subject to eligibility (lower earnings limit and qualifying days). There is no enhanced sick pay.

7. Pension

7.1 You will be assessed for pension auto-enrolment based on your actual earnings. If eligible, you will be enrolled in the Company's workplace pension scheme.

8. Length of engagement

8.1 This agreement continues until terminated by either party. 8.2 Either party may end this agreement at any time without notice. As a courtesy, the Company asks for 48 hours' notice if you no longer wish to accept future shifts. 8.3 Declining shifts, or the Company not offering shifts for an extended period, does not in itself end this agreement.

9. Conduct on shift

9.1 When you accept and work a shift, you are expected to:

• Arrive on time and ready to work
• Comply with the Company's Food Safety Management System, Personal Hygiene Policy, and other relevant policies
• Wear the provided uniform/PPE
• Report any illness affecting food safety before your shift
• Behave professionally and follow reasonable instructions from your line manager

9.2 Repeated no-shows, late cancellations, or misconduct may result in the Company ceasing to offer further work.

10. Confidentiality

10.1 You must not disclose any confidential information of the Company (including recipes, methods, supplier lists, customer lists, pricing) to third parties, during or after this engagement. 10.2 You must return all Company property (uniform, keys, equipment) on ending the engagement.

11. Right to work and personal data

11.1 You confirm you have the legal right to work in the UK and will provide evidence on request. 11.2 The Company processes your personal data in line with UK GDPR. See the Employee Privacy Notice available from the Company.

12. Policies

12.1 The Company's policies (Disciplinary, Grievance, Anti-bullying, Equal Opportunities, Whistleblowing, IT, Drug & Alcohol, Food Safety) apply to you while on shift and are available on request. 12.2 Worker records are retained for 5 years after the end of this agreement, in line with HMRC requirements and the Prescription and Limitation (Scotland) Act 1973.

13. Governing law

13.1 This agreement is governed by the law of Scotland.

Signed for and on behalf of Wild Hearth Bakery Limited

Name: ____________________________ Position: ____________________________ Date: ____________________________

Signed by the Worker:

Name: {{first_name}} {{last_name}} Signature: ____________________________ Date: ____________________________

Addendums attached (tick as applicable):

• Addendum 3 — Young Workers (under 18 at start date)